360 Question

[XXXCMPunkXXX]

hello everyone I have a question about the 360 warranty. I bought my 360 2 days ago and I know that MS upped the warranty to 3 years but what I need to know is there anything I need to fill out for the warranty. There wasn't any warranty card with it so I was wondering if there is anything online I have to fill out or do I just keep the receipt just in case.

[EddieRuckus]

As far as I know, all you have to do is call them when it breaks, give them the serial number, and that's it. At least that's what I did when I found out they extended the warranty. Didn't need a receipt, but I would keep that anyway just in case.

In short, you don't have to worry about filling anything out, just call them and give them your serial number when it breaks.

[Buford Ripley]

As far as I know, all you have to do is call them when it breaks, give them the serial number, and that's it. At least that's what I did when I found out they extended the warranty. Didn't need a receipt, but I would keep that anyway just in case.

In short, you don't have to worry about filling anything out, just call them and give them your serial number when it breaks.

[Your Mom]

And pray you don't get someone from India

[Captain Eo]

And pray you don't get someone from India

[XXXCMPunkXXX]

Ok guys I have one more question what's the difference between the Xbox 360 warranty and the Xbox 360 service contract? I got something with my 360 that says it's a service contract and that it would cost me $59.90 for 2 years. what's the deal with that?

[oldskool]

The service contract itself is this:

http://www.xbox.com/en-US/support/systemus...dedwarranty.htm

I'm not sure if you've got that along with the 3-year warranty or if what you have IS the 3-year warranty. Call them and ask just to be sure you aren't going to find a surprise $60 charge 2 years from now if they auto-renew.

[XXXCMPunkXXX]

What I don't get is I thought the warranty was supposed to be free and if that's the case why should I pay for the service contract?

[oldskool]

If you weren't charged, I'd say it's just that the information is close enough that they started giving out those pamphlets rather than printing up a new set for the three-year warranty.

[XXXCMPunkXXX]

I wasn't charged anything other than the price and the sales tax

[oldskool]

Then they probably just decided to give you the one-year warranty they already had to edit it to and the two year contract for free to add up to three years. I bet I've got the same thing, but I'm not calling them until something happens. I spent long enough on the phone with their customer service reps (all American, however; it's always helpful to know what time it is in India, and call when it's about 2am their time. More likely to get a good rep, regardless of what company you're calling)